Free Udemy Courses

Digital Product & Service Management – Free Udemy Courses

Digital Product & Service Management - Free Udemy Courses
Digital Product & Service Management - Free Udemy Courses

Digital Product & Service Management – Free Udemy Courses

2nd module of the Program: Postgraduate Diploma: Digital Product & Service Owner

What you’ll learn

Digital Product & Service Management – Free Udemy Courses

  • The mission of digital products and services
  • Examples of digital products and services and their management
  • Role of PO/PM and P/S Management
  • Digital Product & Service Management: Role, Mission & Key Functionality
  • Product manager VS Product owner roles in management
  • The basic product management process
  • Practical Examples from Retail Banking
  • Product owner role examples from retail banking and digital business (mortgage and consumer lending)
  • Interactive part

Requirements

  • No special requirements. Course for any who want to build a career in fintech and digital business area.

Description

Welcome to the course: Digital Product & Service Management

2nd module of the Program: Postgraduate Diploma: Digital Product & Service Owner

Short Description: Overview of Digital Product / ServiceManagement Principles: Course for owners and managers of digital products, services, and platforms and leaders in service, finance, and fintech industries. Course for any other who wants to build a career in fintech and digital business area. We will consider different business topics, practical examples, and cases and also will talk about business-related questions.

Course Content:

  • The mission of Digital Products and Services
  • Examples of Digital Products and Services and their management
  • Role of PO/PM and P/S Management
  • Basic Product Management Process
  • Practical Examples from Retail Banking
  • Interactive Part

Basic Product Management process:

  • Finding the problem you want to solve
  • Questioning the problem
  • Testing possible solutions
  • Defining a solution
  • Defining a clear product vision
  • Getting a cross-functional buy-in
  • Building of a Minimum Viable Product
  • Guiding of execution

Considered Areas:

  • Product owner role examples from retail banking and digital business
  • Product manager VS Product owner roles
  • Product owner mission
  • Defining the vision
  • Managing the product backlog
  • Prioritizing needs
  • Digital Channels building
  • Examples from Consumer Lending, Mortgage, and other product lines of Retail Business
  • Examples from leading worldwide banks

Course Author:

IGOR DMITRIEV

Professor of The Retail Banking School

Digital Business and Retail Banking Expert

Education:

  • MBA, The Boston University, USA
  • Master of Science in Engineering (Technical) Management, The State University of New York at Buffalo, USA
  • Master of Science in Informatics and Economics, The Saint- Petersburg State University of Finance and Economics, Russia
  • Six Sigma Black Belt

Experience:

• Expert in Banking (>15 years), FinTech & Digital (>12 years). Experienced Manager (>10 years) with a successful track record in personal and corporate entrepreneurship.

• More than 10 years at worldwide banking groups such as Societe Generale, and Raiffeisenbank.

• Experience in roles: CEO, Head of Business, Chief Digital & Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.

Linked topics:

  • Business Fundamentals
  • Agile
  • SCRUM
  • Project Management
  • Marketing & Business Strategy
  • Online and Digital Business
  • Leadership
  • Digital transformations / Strategy
  • Product Management
  • Strategic Planning & Execution
  • Stakeholder Communication
  • Solution Ideation & Implementation
  • Continuous Process Improvement
  • Budget & Resource Management
  • Technical Leadership & Development
  • Regulatory Compliance
  • Business Process Development

Who this course is for:

  • Course for owners and managers of digital products, services, and platforms and leaders in service, finance, and fintech industries. Method for any other who wants to build a career in fintech and digital business area.
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